A Few Questions About our Online Store.

After being in business for close to 20 years, we're expanding. You've have asked us — for years — to open new locations throughout Central Ohio. We've received requests from folks in New Albany, Dublin, German Village, Upper Arlington, Bexley, Westerville and half a dozen other neighborhoods. While it’s technically difficult for us to open brick and mortar locations in these areas (let alone all of them), we are now serving you through our new online store, Hills On The Go.


The amazing Amanda Anderson, Professional Foodie and Manager of Hills On The Go answers a few of the most frequently asked questions below.

 

Q: Where do you deliver?

A: We deliver to more than 40 zip codes in both Franklin and Delaware Counties.

 

Q: Is there a minimum order?

A: Nope! You can order as little or as much as you'd like. If you get a craving for some Jeni's Salty Caramel or just a bottle of wine or two, we'll shop it and deliver it for you. No problem.

 

Q: So there's that produce thing. I like to pick it out myself...

A: Of course you do. So do I. I am incredibly picky about what produce I select for myself. When I'm shopping for your groceries, I'll use that discernment in selecting the best product we have to offer. But to make it even easier for you to trust me, there's a field that allows you to tell us exactly how you want your produce. Ninety percent of the people who order bananas, for instance, let me know how ripe they'd like those bananas to be. (I prefer mine underripe.)

 

Q: Do you deliver frozen foods?

A: Yes! We deliver many different types of frozen items, from Graeter's Ice Creams to Amy's Rice Macaroni and Cheese. Of course, it is best if you're home when we delivery your groceries — we give you plenty of advance notice when we're coming — but if you can't be home, you can always enter a secondary address for us to drop your order.

 

Q: I don't see something on hillsonthego.com that I know you carry in your store. Can I still order those items?

A: Because we've just started this process, we need to find out what our customers want to be on our online store. We've started with our best-selling or favorite items, but we need to know what you want. Feel free to e-mail me or call me (614.846.3220) with your requests, and I can add them to the site for you, if we have it in stock. You can also click here to suggest products. 

 

Q: I know you carry several products from local bakers, but I don't see them on the site. Where are they?

A: While we love our local vendors, many of their products have limited availability, and we cannot guarantee that they'll always be in our store. We don't want to disappoint you by not having something you've ordered be in stock. Instead, if you have a specific request, you can write it in the comments section of the order. If we have it in stock, we'll add it to you order. 

 

Q: Am I able to use hillsonthego.com to order groceries for pick up? Is there an additional fee for that?

A: Yes! And no! You can definitely order groceries for pick up at hillsonthego.com. For no extra fee, we can load your groceries into the car for you. The order process will allow you to choose pick up as an option. Just call us when you're out front and we'll bring it right out for you. (This service has helped many busy mothers!)

If we still haven't answered your questions, feel free to call Amanda at 614.846.3220 or shoot her an e-mail at onthego@thehillsmarket.com. 

 

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